To ensure you gain the best possible tenants our rigorous selection process fully investigates the past and current employment details, rental history, financial and identification details of applicants.
Prior to a tenant moving in we rigorously assess your property and provide a detailed report of its condition. General inspections are then conducted up to four times a year and can be attended by you or a nominated representative. An annual report advises you of the state of your property, how well the tenant is maintaining it and what repairs are required. Dependent on your requirements photographic records can also be maintained provided the tenant agrees to photos being taken. We can also arrange annual building and pest inspections on your behalf.
Tenants are required to pay by direct debit and our office has a “No Arrears” policy . Through our management software we gain immediate notification of overdue amounts and act quickly to ensure payment. In the event your tenant falls into arrears we issue arrears letters, make phone calls, call into the property and issue terminations when required (terminations are issued after the tenant falls 14 days in arrears). If a tenant falls into arrears they are also advised that any references required for further tenancy will not be favourable for the tenant and may restrict there chance of achieving other rental properties.
Disputes with tenants are uncommon and are generally expediently resolved by our property management team. Should a satisfactory result not be gained through negotiation the Property Manager applies for a Consumer, Trader & Tenancy Tribunal hearing, at which we are able to prepare a case to represent the landlord’s interests.
Maximising the returns of your investment is one Cardow & Partners Property key priorities. We regularly assess the rental prices of properties taking into consideration factors including market conditions and the quality of the tenants. We also provide advice regarding potential improvements to your property and keep you regularly updated with what’s happening in the real estate market.